Telcomp, Inc.
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Computer Telephony Integration Home Page. As an industry pioneer in PERSONAL COMPUTER TELEPHONY INTEGRATION (CTI), TELCOMP's mission is to deliver screen pop and dialing capability to applications that do not have those capabilities within their architecture. TELCOMP can add these capabilities into almost all applications with out requiring any changes to the customer's applications and generally without the need for any special software APIs.
This webpage is provided to disseminate basic information and product
literature about TELCOMP's products, describing the Middleware software
and Hardware which link sophisticated telephony features into your
current database or Contact Management application without the long lead time and costs that would be required to develop most API integrations.
TELCOMP supports applications for Standalone, Network, and Cloud based
products to allow operations with many Key System Unit (KSU) or Private Branch Exchange (PBX) and VOIP Endpoint Products.
Telcomp's "PICKUP" SCREEN POP middleware
provides simple, cost effective PERSONAL COMPUTER INTEGRATION of CALLER ID, DIRECT INWARD DIAL (DID) for Answering Services,
AUTOMATIC NUMBER IDENTIFICATION (ANI) or DIALED NUMBER IDENTIFICATION
SERVICE (DNIS) with adjunct capture devices and various
manufacturer's VOIP Endpoints, Key System Units or Private Branch Exchanges. (FOR SPECIFIC MANUFACTURERS SEE THE ADJACENT SELECTION TABLE)
Several types of "ADJUNCT" specialty Caller ID/Computer Telephony hardware are also supported. Telcomp also offers consulting
services in designing various Computer Telephony Integration features into both new and existing Software Applications.
PICKUP enables almost ANY Windows Applications to receive, log, and
use the Caller ID, ANI, or DNIS, data provided in SIP and Public Switched Telephone Network features. Screen Pop
interfaces for various environments such as: TERMINAL SERVICES, CITRIX, UNIX, LINUX, AS400 and HOSTED ASP type applications
are also available. (View a list of some of the applications
that "PICKUP" has been used to interface with CALLER ID/DID/ANI/DNIS.) If you don't find your specific
application on our list or if you have a custom developed application, call us and we will test your application
so that you can see exactly how the Screen Pop will work with your software.
TELCOMP's TCDIAL enables almost ALL Windows based programs to dial any number that can be displayed as text on the screen including numbers from websites, Microsoft Word Documents, Emails, and Excel Spreadsheets.
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